Digital transformation: The image of Greece is improving



The BSE Digital Transformation Observatory continues to record and analyze the digital and technological maturity of the economy and businesses in Greece. The Observatory’s 2nd annual report, implemented with the support of Deloitte (the first report here), confirms that digital transformation remains a complex process with significant completion time. What the data show The Observatory’s DMI index measurements are more complex and specialized in relation to other indicators (eg DESI, IMD, WEF, etc.). They focus on the comparative approach in relation to our partners in the EU. See here the full report on digital transformation The data show the country is on the path of improvement, in many cases with remarkable speed. The changes are moving in the right direction, but it is clear that from one year to the next, it is not possible to fill the big gaps. Especially when the rest of Europe is moving faster in broad reforms and interventions for its digital transformation. Therefore, the small improvement in the comparative position of Greece (27th from 28th in 2019) emphasizes the need to move faster in relation not only to the our past, but with the rest of the EU. Otherwise, Greece’s position will not change significantly. We expect the latest indicators in 2021 to reflect, compared to the EU, the impact of the reforms that are taking place this year, on public administration, entrepreneurship, infrastructure, etc. The next steps for the country The pandemic has given rise to digitize actions in the private and public sectors, expand telework and look for new ways of organizing production. But the road to the 4th Industrial Revolution is long and requires investment in technology, skills upgrades, new national infrastructure and the right regulatory environment. The EU is accelerating its digital transformation, making these issues a top development priority in the new but also in the Recovery Fund. Achieving similar performance in Greece requires the combination of four key dimensions: Regulatory environment and public administration. The progress steps are reflected in the gradual improvement of the digital maturity of the public administration by four positions (24th from 28th). At the same time, however, the need to further simplify the regulatory environment is reflected. Despite legislative interventions, Greece’s comparative maturity in the regulatory environment drops to 28th place. The main reason is that in the rest of the EU, reforms are being implemented faster. The recent legislation is ambitious, but the reversal of the backlog comes from the speed of real implementation (and not just the vote in Parliament). Indicatively, in the recent Code of Digital Governance (L.4727 / 2020), about 120 ministerial decisions are pending for its full implementation. In addition, the further acceleration in the digitization of business interfaces and the interconnection of electronic registers (where Greece is in 26th place) is crucial to be completed quickly. Important steps that need to be taken in the near future include public compliance with the General Data Protection Regulation (GDPR), codification of legislation, strengthening the cybersecurity and solvency framework of online stores, and the development of a national strategy. and rules for Artificial Intelligence and open data. Smart Factory and digital business maturity. The need for a digital strategy at national and operational level is emerging as a particularly critical parameter for adapting to the 4th Industrial Revolution, and achieving the goal of 15% of industry in GDP. Greece’s relatively low position in terms of digital business maturity (25th place) has its roots in the extensive use of outdated ICT capabilities (eg 11th place in the use of previous generation production accounting systems and applications), while the lack of a national plan for Investments in new technologies (eg Cloud, RFID, artificial intelligence, etc.) keep performance low. The ICT industry’s contribution to GDP, employment and extroversion remains equally limited (28th place). The high dependence of the industry on public sector projects, the lack of internationally recognizable products, the lack of connection with universities, the lack of incentives and various disincentives in attracting high value-added investments are key factors of backwardness. The aim must now be to accelerate the digital transformation in industry and high value-added industries with: upgrading of digital management and production control systems, technologically advanced equipment in production, modern technologies (BigDataAnalytics, InternetofThings, CloudCompence, ArtificialI & ArtificialI AugmentedReality, Cybersecurity, digitaltwins, etc.), production of digital transformation technologies in Greece, supply chain interconnection, e-commerce applications, etc. Modern digital skillsDigital skills are a key factor of resilience and competitiveness for business. In the relevant ranking, Greece’s position remains low (27th), as well as for in-company training (24th). The causes of this phenomenon have been analyzed in depth in previous Special Reports of BSE and mainly concern the lack of connection of education and training with the labor market, the low level of continuing training (reskilling / upskilling) and the lack of a mechanism for monitoring and evaluation of digital skills. At the same time, in everyday digital skills, such as e-banking and e-commerce, Greece is quite low (26th and 18th respectively), while in others, such as participation in social media, it is above average (11th ). The development of a national skills plan for the digital economy with education, retraining, and lifelong learning programs in digital technologies and information technology, the introduction of the institution of “apprenticeship” with the aim of greater interconnection between the labor market and universities, its funding remains 15% of Industry PhDs in Industry 4.0. National ICT Infrastructure: In the national infrastructure, although significant investments of high-speed connections are being implemented at a fast pace, which will make a decisive contribution to achieving the goals of the Digital Agenda 2025, because the rest of the EU is moving forward. corresponding, the effort does not translate into a rise in the ranking. Improving the penetration of eurozone networks and the transition to the 5G era are critical preconditions for the necessary technological adaptation. BSE and digital transformation For BSE, technological adaptation and modern skills make up an indivisible mix. For this reason, it systematically supports and enhances the upgrading of the digital maturity of businesses and the economy in Greece. Having submitted to the government a comprehensive strategy proposal for “Industry 4.0” (here), BSE continues with specialized proposals for financing the digital and technological transformation and encouraging digital investments. It also systematically informs companies and employees about the challenges of the 4th Industrial Revolution, through specialized laboratories. The topics planned for the next four months are: Cyber ​​Security (on 25/11), Artificial Intelligence, Digital Customer Experience, Interconnected Supply Network, The Value of Data, The Future of Work, Smart Cities. At the same time, the workshops for upgrading the skills of business executives in collaboration with ALBA continue. Follow it on Google News and be the first to know all the news. See all the latest news from Greece and the world, at



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